Putting the YOU in User-Friendly

"Putting the YOU in User-Friendly"

Whether you sell products or services, the hot brands are user-friendly brands. If your product or service doesn't work as expected, those on the Internet will hear about it fast (and some may set up a Web site or make Tweets where others can join in to complain about you). So making things user-friendly is key!

Mary M. Michaels, UX Strategist and Course Instructor at Human Factors International--pioneers in user-centered design--will present an enlightening and powerful program on customer-centered design, mental models, customer touchpoints, and more, along with user experience metrics.

This thought-provoking program will open up your thinking about your brand(s) and product development.

In the interim, you can download some white papers at http://www.HumanFactors.com.

MENG calendar & registration

May 3, 2010
Networking: 5:30-6:15pm
Announcements: 6:15-6:30pm
Presentation: 6:30-7:30pm
Q&A, Networking:7:30-8:00pm

RSVP HERE by Thursday, April 29 at Noon