Q & A about UX mistakes in financial institutions

I hope you have had a chance to read my white paper "UX Mistakes Made by Financial Institutions and How to Avoid Them".

I am happy to answer any questions you may from reading the white paper or about UX in financial institutions in general.

You can download the white paper here:

http://www.humanfactors.com/financialUX.asp

I look forward to your questions.

Sincerely,

April McGee