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South Africa UX Professionals

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South Africa UX Professionals

Group for all the professionals in SA and Africa region

Members: 18
Latest Activity: Nov 22, 2015

Discussion Forum

What does the term "User Experience Design" mean to you?

I think all of us have own versions and have practised it...would love to hear the thoughts from this group

Started by Hitesh Agrawal Jun 13, 2011.

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You need to be a member of South Africa UX Professionals to add comments!

Comment by Eric Schaffer on March 29, 2012 at 3:51pm

I'm in Joberg enough so that i think i get honorary membership! (Written from near the Sandton Mall.

Comment by Human Factors International on June 15, 2011 at 1:19pm

As a marketing person I think in terms of "customer experience design" which for me includes every point of contact the customer has with the organization. My favorite example of this the beautiful packaging that Apple gives with their products. Just opening the box of an Apple product is a delicious experience.

 

I tend to think of "user experience design" more focused on the computer human interactions through websites, kiosks, mobile devices etc. Am I right in this or is there no right answer where "user experience design" and "customer experience design" intersect?

 

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