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User Experience for a Better World

Abbie Cataldo
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  • Baton Rouge, LA
  • United States
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Abbie Cataldo replied to Trupti Patil's discussion How to preach Usability to your Corporation
"What are their business KPIs? Show how usability can add to the success of those things. For example: my old company was big on lowering customer service calls and time on the phone. So you show them how a better site allows the user to find what…"
Sep 2, 2010

Profile Information

Company
Simplisites
Job Title
Usability Analyst

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