CEO - Human Factors International

The user experience field dates back to World War II and standing on the subsequent three generations of experience we should be able to avoid most meltdowns. We can.  But it doesn’t always happen.

And I ‘d like to share with you 5 meltdown stories and how and how you can avoid them.

LETS TALK ABOUT DESIGN

I was meeting with an…

I worked at Bell Labs in Whippany, just down the hall from the team that developed cellular phone technology.  They were mostly ham radio operators (and helped me get my license KA2THY).  Those guys had no clue what a revolution they would spawn. And now, that technology is driving huge shifts in lifestyle, commerce, and industry worldwide.  

At HFI we get to work on mobile device design, and application design, in every market and domain you can imagine. We work on 3D…

First Example:

Today our office in Mumbai called me in to look at a project plan to create public banking sites for an important client.  During the last 10 years we have done over 20 projects for this client.  And they had asked us to develop their next generation of unauthenticated sites.  The project had…

In this white paper I answer questions on HFI's Certified User Analyst  (CX) Program

• What is user experience?
• What does it mean to have the CUA and CXA designations?
• Why does a person have to be a CUA to take the CXA…