User Experience News, Blogs, and Videos
Everything Everywhere (T-Mobile), is planning to introduce a wallet into our mobile phone SIMs.
Unlike the Oyster Card’ (pre-stored value for Travel in Greater London, UK), or Octopus (pre-stored value for Travel and small purchases in Hong Kong, China), this lets us purchase *everything* we want … *everywhere* we like. Now I get the change of…Continue
Posted on June 29, 2011 at 6:50am — 1 Comment
Improvements in technology and business process improvements is often considered important in maintaining living standards.
Despite enormous upheavals to contend with, technology and business process improvements might have saved the world’s biggest economy from disaster. However, what could this mean for the future? Moreover, the intricate relationship with population growth cannot be ignored.…Continue
Posted on June 24, 2011 at 8:51am
The average overdraft charge of $35 on an average overdraft of $36 amounts to an annualised interest rate of more than 5,000%! Is this part of the banking sector's revenue business model?
How much of it could be avoided with user experience improvements?
Retail Banking is one of the oldest professions, probably the second oldest(!), so has understandably changed enormously. Most of these changes have been cosmetic though, with complicated services to attract…Continue
Posted on June 9, 2011 at 7:03pm