Here are three really exceptional questions that came in during the rebroadcast of the ‘Usability is no Longer Enough’ Webcast. Let’s give them a whirl:
Question: If usability alone is not enough, does it means PET design is needed AFTER the usability is done?
You need BOTH classic usability and PET design. So that way users CAN DO the tasks and will also be persuaded so they WILL do them as well. Now HFI offers SEPARATE processes for Classic UCD and ‘PET design™’.… Continue