User Experience News, Blogs, and Videos
FAIRFIELD, IA—November 19, 2012 – Human Factors International (HFI) is pleased to announce that their non-profit Institute of Customer Experience (ICE) has received the prestigious Social Media Leadership Award 2012 for best practices in the Customer Services category.
The inaugural Social Media Leadership…Continue
Added by Apala Lahiri Chavan on November 19, 2012 at 5:30pm — No Comments
World Usability Day (WUD) was founded to ensure the services and products important to life are easier to access and simpler to use. The focus this year is Usability of Financial Systems.…
In one of the very early…Continue
Added by Apala Lahiri Chavan on November 8, 2012 at 9:36pm — No Comments
by Jim Garrett
If you’ve ever…Continue
Added by Human Factors International on November 5, 2012 at 4:30pm — No Comments
On a recent trip to the HFI head office in Iowa I took the chance to play ecosystem research detective.....
Added by Apala Lahiri Chavan on November 2, 2012 at 3:00pm — No Comments
This article appeared originally in the HFI UX Design Newsletter, October, 2012
Mobile phones are often considered as powerful tools to persuade customers. The myriad of native hardware such as camera, accelerometer, magnetic sensor, GPS, light sensor, compass, etc., presents a unique opportunity to provide context specific experiences.
The fact that customers tend to carry…Continue
Added by amber krishan on November 2, 2012 at 2:30pm — No Comments
Added by Hitesh Agrawal on November 1, 2012 at 3:30pm — No Comments