User Experience News, Blogs, and Videos
In this paper, Dr. Eric Schaffer, Founder and CEO of Human Factors International, talks about how UX practitioners can work faster, cheaper, and better by moving away from organizing just for individual projects and moving toward object-oriented user experience design.
In this free white…Continue
Added by Eric Schaffer on December 6, 2012 at 6:14pm — No Comments
New HFI white paper – A conversation with Dr. Eric Schaffer
UX Strategy starts with executive intent. The intent may be to differentiate in order to maintain market share in a competitive…Continue
Added by Eric Schaffer on October 30, 2012 at 3:00pm — No Comments
With the commoditization of hardware and software, organizations have started to look to user experience design as their key differentiator. In a recent Forrester study, 93 percent of organizations see customer…Continue
Added by Eric Schaffer on October 11, 2012 at 5:27pm — No Comments
My new white paper:
In this paper, Dr. Eric Schaffer, Founder and CEO of Human Factors International, talks about how executives can build a customer centric UX practice within their organizations.
In this free white paper:
Added by Eric Schaffer on June 28, 2012 at 5:38pm — No Comments
Question: I am an Internet evangelist. I came across your website through a friend's recommendation and really like it. I have a query regarding web designing, which goes like this: on websites, why are filters provided on the right-hand side of the page? From my personal observation/usage I have seen that generally the cursor is always on the right side of the screen, which is probably because I am a…Continue
Added by Eric Schaffer on April 24, 2012 at 2:30pm — No Comments
Added by Eric Schaffer on January 17, 2012 at 4:33pm — No Comments
I worked at Bell Labs in Whippany, just down the hall from the team that developed cellular phone technology. They were mostly ham radio operators (and helped me get my license KA2THY). Those guys had no clue what a revolution they would spawn. And now, that technology is driving huge shifts in lifestyle, commerce, and industry worldwide.
At HFI we get to work on mobile device design, and application design, in every market and domain you can imagine. We work on 3D…Continue
Added by Eric Schaffer on October 27, 2011 at 1:30pm — No Comments
Today our office in Mumbai called me in to look at a project plan to create public banking sites for an important client. During the last 10 years we have done over 20 projects for this client. And they had asked us to develop their next generation of unauthenticated sites. The project had…Continue
In this white paper I answer questions on HFI's Certified User Analyst (CX) Program
Added by Eric Schaffer on August 5, 2011 at 9:30am — No Comments
We got some great questions from viewers of our webcast, "Cloud UX: The Next Generation in Institutionalization" that I'd like to share here:
Is Cloud UX like faceted search facility on an organized & indexed repository?This would be a partial solution. The problem is that the search against a set of… Continue
Added by Eric Schaffer on May 28, 2010 at 11:00am — No Comments
Would love to know what article was referenced re: "if you have money, buy…Continue
Added by Eric Schaffer on April 27, 2010 at 4:30pm — No Comments
Sorry. It was not my idea.
The switch from Usability to User Experience flagged a wider viewpoint. We are not just…Continue
Added by Eric Schaffer on March 18, 2010 at 10:36am — No Comments
Added by Eric Schaffer on March 10, 2010 at 1:30pm — No Comments
Added by Eric Schaffer on February 23, 2010 at 5:30pm — No Comments
Everyone is fighting for a place at the table. There was a time when we had no chance and we would sit off in a corner, twiddling our radio buttons. But those times are changing.
The success of a program of institutionalization of usability does not hinge on brilliant design. You need brilliant design, but it is hardly the critical thing. It does not hinge on methods, and standards, and templates. It does not hinge on staffing or even…Continue
Added by Eric Schaffer on February 8, 2010 at 6:00pm — No Comments