User Experience for a Better World
Role of CIO / CTO in Usability
Eric Schaffer and I have been featured in an article in Dec, 2008 edition of a prominent IT magazine in India for CIO and CTOs - Intelligent Enterprise
The Usability Challenge
Though usability engineering isn't a direct responsibility of the CIO, a good CIO can actually help institutionalize the idea in an enterprise.
by Rajendra Chaudhary
As an increasing number of applications continue to adopt Web-browser based interfaces, organizations are slowly beginning to realize just how crucial usability can be for an application to be truly accepted by the users. However, this increased realization hasn't yet translated in a change in attitude while allotting time and resources for developing user interfaces (UI)—enterprises are still very conservative in that respect.
Whether it's a software application, a Web site or a user operated device, usability is one of the crucial factors that defines the success or failure of an offering. Globally, many leading corporations such as Microsoft, Apple and Google have been incorporating usability engineering into their product development cycles for years, leveraging the usability factor to gain a competitive advantage in their respective disciplines.
Read the entire article
Intelligent_Enterprise_Article.pdf
The Usability Challenge
Though usability engineering isn't a direct responsibility of the CIO, a good CIO can actually help institutionalize the idea in an enterprise.
by Rajendra Chaudhary
As an increasing number of applications continue to adopt Web-browser based interfaces, organizations are slowly beginning to realize just how crucial usability can be for an application to be truly accepted by the users. However, this increased realization hasn't yet translated in a change in attitude while allotting time and resources for developing user interfaces (UI)—enterprises are still very conservative in that respect.
Whether it's a software application, a Web site or a user operated device, usability is one of the crucial factors that defines the success or failure of an offering. Globally, many leading corporations such as Microsoft, Apple and Google have been incorporating usability engineering into their product development cycles for years, leveraging the usability factor to gain a competitive advantage in their respective disciplines.
Read the entire article
Intelligent_Enterprise_Article.pdf
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Comment
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Comment by Subhashis Mukherjee on January 7, 2009 at 2:08am -
I think CIO or CTO or CEO or any decision maker of a Company has a very crucial role to play for the industry. It's true that they are responsible for the institutionalization of Usability and User Experience Research for their products and solutions. The web has been seen to be much vulnerable to bad user experience. In this situation only the decision maker of a Company can improve the quality of the company deliverables by incorporating Usability within the development process right from the beginning.
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