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The Wholeness of User Experience (white paper)

In this white paper I answer questions on HFI's Certified User Analyst  (CX) Program


  • What is user experience?
  • What does it mean to have the CUA and CXA designations?
  • Why does a person have to be a CUA to take the CXA exam?
  • How is HFI's certification program perceived by the industry?
  • What direction will the UX field take in the coming years?


Download the paper here:






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