HFI Connect

User Experience News, Blogs, and Videos

June 2011 Blog Posts (5)

Mobile Wallet Is Here

Everything Everywhere (T-Mobile), is planning to introduce a wallet into our mobile phone SIMs.


Unlike the Oyster Card’ (pre-stored value for Travel in Greater London, UK), or Octopus (pre-stored value for Travel and small purchases in Hong Kong, China), this lets us purchase *everything* we want … *everywhere* we like. Now I get the change of…


Added by TwitterFeed @hfjm - Jimmy Morgan on June 29, 2011 at 6:50am — 1 Comment

UX and Productivity

Improvements in technology and business process improvements is often considered important in maintaining living standards.

Despite enormous upheavals to contend with, technology and business process improvements might have saved the world’s biggest economy from disaster. However, what could this mean for the future? Moreover, the intricate relationship with population growth cannot be ignored.…


Added by TwitterFeed @hfjm - Jimmy Morgan on June 24, 2011 at 8:51am — No Comments

On Information Architecture

Three important things to understand: people, content, context.

It's all about organizing content or things, describing it plainly and providing ways for users to find it.

Added by Alan Williams on June 10, 2011 at 3:49am — No Comments

Are banks benefiting from poor usability?

The average overdraft charge of $35 on an average overdraft of $36 amounts to an annualised interest rate of more than 5,000%! Is this part of the banking sector's revenue business model?

How much of it could be avoided with user experience improvements?

Retail Banking is one of the oldest professions, probably the second oldest(!), so has understandably changed enormously. Most of these changes have been cosmetic though, with complicated services to attract…


Added by TwitterFeed @hfjm - Jimmy Morgan on June 9, 2011 at 7:03pm — No Comments

Pictures for Presenting the "Big Picture" of UX Design

As part of my own User Experience (UX) effort to get the pulse of what you would like to read in this newsletter, I posted a request for topics on HFI Central and HFI Connect.

Arun Martin, from Bangalore, picked up the challenge. He was new to UX, but also a recent CUA graduate, having worked previously in tech support and tech writing. He sent the…


Added by John Sorflaten on June 9, 2011 at 6:20pm — No Comments

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