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User Experience News, Blogs, and Videos

September 2011 Blog Posts (6)

Domino’s Pizza: Be Inspired By Your Harshest Critics by Whitney Hess

This is a fantastic article by Whitney Hess on how to turn negative user feedback into positive innovation:



"We all know that Domino’s Pizza isn’t exactly a New York slice. But when Domino’s finally realized just how many people hate their product, they did something drastic about it. Watch the video below.........."…


Added by Human Factors International on September 27, 2011 at 5:17pm — 4 Comments

Impressions on HFI's new course The PET Architect

In June this year I was a guest in New York at Human Factors International , a global player in the field of user centered design. I was there for a course " …


Added by Marnix Bras on September 23, 2011 at 5:00am — No Comments

Designing Naturally With Gestalt in Mind

Do you ever find yourself at a loss for words?

Perhaps you said something like "could you bring me that thingamabob over there?"


If we don't know the right words, we fumble around talking about layouts with comments like "it's too loose" or "could you clean that up" or even "what were you trying to do?"


Many of our readers who have taken HFI's Science and Art of Effective Web and Application Design course have heard the principles of…


Added by John Sorflaten on September 15, 2011 at 6:00pm — No Comments

Global Usability Testing - "Think Local, Win Global" - New HFI White Paper

Global Usability Testing - "Think Local, Win Global" - New HFI White Paper - a conversation with Apala Lahiri Chavan


Is your organization expanding its reach into global markets? Do you need to have your website, product, or service tested in many different countries?

In this conversation, Apala presents her experiences and HFI's unique approach to Global Usability Testing.

In this white paper

  • What to expect when testing in many…

Added by Apala Lahiri Chavan on September 2, 2011 at 4:30pm — No Comments

Jasmine Karla, Certified Usability Analyst of the Month - September

Jasmine Kalra

Vice President of Operations 

Icreon Communications



 Usability is not just a step in the process. It's a way of thinking, it's a way of doing. It's not something for one group of people to work with…


Added by Human Factors International on September 2, 2011 at 4:26pm — No Comments

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